Security and privacy

Dumoulin Bicyclettes spares no effort to develop an online ordering system that allows you to shop hassle-free and with the assurance that the integrity and confidentiality of your personal information is preserved.

Order security: what is “encryption”?

Our website uses the Secure Sockets Layer (SSL) protocol, one of the security standards in the industry. When you click on “payment”, you will be connected to our secure server. SSL sends information to your browser that “encrypts” your order and translates all the information you transmit into a code that is extremely difficult to decipher. In fact, despite the impression that the media may leave, no case of fraud by the interception of a credit card number transmitted from a secure server on the Internet has yet been identified!

Important Note: Email is NOT secure because it is not encrypted. We strongly encourage you to secure your orders when shopping.

Am I responsible for purchases posted to my account that I haven’t made?

At the Dumoulin Bicyclettes site, you can use your bank credit card (for example: VISA, MasterCard). Usually, banks will cover any unauthorized charges on their cards, but they can charge a deductible of $ 50. It is always best to check with the card issuing institution to find out exactly what their liability is.

Links to other websites

The dumoulinbicyclettes.com site may include links to other websites. Dumoulin Bicyclettes assumes no responsibility for the commercial practices or the content of such sites and recommends that you check the security and confidentiality policy of any website before entering your personal information.

Order security: what is “encryption”?

Am I responsible for purchases posted to my account that I haven’t made?

Links to other websites

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